Title: Systems Administrator Company: Heven AeroTech Location: Winchester, Virginia FLSA: Exempt About Our Company: At Heven AeroTech (Heven), we don’t just believe in the power of people—we build our success on it. As a recognized leader in hydrogen-powered drones, we’ve earned recognition for creating a workplace where innovation thrives, collaboration is second nature, and every employee feels valued. Our culture is anchored in trust and a shared commitment to excellence.

We believe great teams are built on individuals who are humble, hungry, and smart —those who put team success first, take initiative to continuously improve, and demonstrate strong interpersonal awareness. At Heven, your voice matters, your ideas are heard, and your contributions make a tangible impact as you grow through hands-on experience and collaboration across the team. Role Summary: The Systems Administrator is responsible for maintaining, supporting, and securing the organization’s IT infrastructure.

This role ensures the reliable operation of systems, networks, and end-user environments through proactive management, troubleshooting, and deployment of hardware and software solutions. As an ideal team player, the Systems Administrator demonstrates a hungry, humble, and smart mindset—showing initiative, collaborating effectively, and exercising strong judgment in dynamic environments.

Requirements

. Essential

Ensure all IT systems and processes comply with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations). Support secure handling, storage, and transmission of controlled information. Participate in compliance training and audits as required.

Responsibilities

: Administer, maintain, and monitor servers, workstations, and network systems. Perform system upgrades, patching, and routine maintenance to ensure optimal performance and security. Provide Tier 1–3 technical support, diagnosing and resolving hardware, software, and network issues.

Maintain system documentation, configurations, and standard operating procedures. Investigate and resolve system outages, performance issues, and user-reported incidents. Conduct root cause analysis and implement corrective and preventive actions.

Support end-users with technical issues related to operating systems, applications, and connectivity. Install, configure, and deploy new hardware (desktops, laptops, servers, peripherals). Install, update, and manage software applications across the organization.

Ensure proper system imaging, provisioning, and user setup in accordance with company standards. Track and manage IT assets throughout their lifecycle (procurement, deployment, maintenance, retirement). Maintain accurate inventory records and asset tracking systems.

Conduct periodic audits to ensure accountability and compliance. Coordinate ordering of IT equipment and software licenses. Evaluate hardware/software needs and recommend appropriate solutions.

Deploy and configure new equipment for employees and projects. Ensure systems comply with cybersecurity policies, standards, and best practices. Support implementation and maintenance of network security measures (firewalls, antivirus, access controls).

Assist with audits, vulnerability assessments, and remediation efforts. Enforce user access controls and data protection policies.

Qualifications

& Experience: Required: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). 3+ years of experience in systems administration or IT support. Strong troubleshooting skills across hardware, software, and networking environments.

Experience with Windows/Linux operating systems and enterprise applications.