Dispatcher (Supporting NJ)

Giving the Trades a Good Home

Who We Are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this for over 40 years here in Central and Northern NJ. You’ve probably seen our trucks and our ads.

What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education.

How it feels to have customers rave about you and demand that you’re the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job.

They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Job Requirement Because we offer top of the line products and services, we need top of the line HVAC technicians who genuinely care about the customer and look at this opportunity as not just a job but a career. The Big Task You will accurately and efficiently dispatch technician supporting HVAC, plumbing, and electrical service calls providing solutions to all types of heating and air equipment in our customer's homes.

Skills Experience Previous dispatching or scheduling experience in the HVAC, plumbing, electrical, or home service industry. Must be within the vicinity of Central or Northern NJ Working knowledge of scheduling software such as ServiceTitan (preferred) or similar field service management platforms. Excellent verbal and written communication skills.

Strong organizational and multitasking abilities. Ability to remain calm and prioritize effectively in a fast-paced environment. Strong computer proficiency and comfort working remotely.

High attention to detail and accountability. Reliable high-speed internet connection and dedicated home office workspace.

What We Offer

A competitive hourly wage Company-supplied laptop and office equipment Medical Insurance -- health, life insurance, short-term and long-term disability for you and your family. New technology, including iPad access to integrated software.

Responsibilities

401k Plan with a 4% company match. A team. This is last on the list because it’s most important.

We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at High Ground.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company. com.

When you're ready, please follow the directions below to apply for this position.

Compensation

: $22.00 to $28.00 per hour

Benefits

: Health insurance Dental insurance Retirement plan Paid time off (after 90 days) Professional development assistance LTD Features: Reoccurring 1 on 1's with your direct manager Company Provided Uniforms Supporting Office tools (Laptop and other peripherals) Premier Home Service Software Platform (ServiceTitan) Premier AI scheduling software platform (HATCH) Technical Field Support Hotline Performance based employee evaluations This Company Describes Its Culture as: Outcome-oriented -- results-focused with strong performance culture People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Pay Frequency: Weekly Schedule: Monday to Friday Day shift Periodically rotating on call (supporting weekend and after-hours support) Approximately an 8-hour shift Overtime Typical workday schedule: 8 :AM to 5 PM This Job Is: A job for which all ages, including older job seekers, are encouraged to apply Job Type: Full-time Work Location: Remote, however some travel t