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Franklin Electric — Madison, Wisconsin
Responsible for varied activities of a Quality Technician, including calibration of simple laboratory and manufacturing equipment, measurement and analysis of raw materials and components from suppliers, and evaluation of returned goods. Works as part of a team to drive quality and continuous improvement into the products we deliver to our customers. ESSENTIAL DUTIES AND
RESPONSIBILITIES
• Conducts routine and nonroutine analyses of in-process materials, raw materials, part samples, finished goods, or process samples. • Compiles laboratory test data and performs appropriate analyses. Investigates or reports questionable test results.
• Evaluates analytical methods and procedures to determine how they might be improved. • Identifies quality problems and recommends solutions. • Interprets test results, compares them to established specifications and control limits, and makes recommendations on the appropriateness of data for release.
• Participates in out-of-specification and failure investigations and recommends corrective actions. • Prepares or reviews required assembly method documentation, including quality or inspection
: • Writes technical reports or documentation such as deviation reports, testing protocols, and trend analyses. • Inputs RMAs into the database, distributes product returns to manufacturing supervisors, and closes out when the process is completed. • Completes the documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
• Participates in internal assessments and audits as required. • Ensures that lab cleanliness and safety standards are maintained. Skills and Abilities • Uses a range of inspection equipment for product/raw material analysis (calipers, micrometers, etc.
) • Writes routine reports and correspondence. • Effectively presents information and responds to questions from groups of managers and/or customers. • Solves practical problems and deals with a variety of known variables in situations where only limited standardization exists.
• Interprets a variety of instructions furnished in written, oral, or diagram formats. • Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals. • Utilizes common-sense understanding to carry out written, oral, or diagrammed instructions.
• Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation. • Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree. Education and Experience • Equivalent of four years of high school (required).
• Zero to three years of relevant education or experience in manufacturing, engineering technology, or a related field (required). Computer Skills • Advanced: Microsoft Excel. • Basic: 10-key, database, word processing/typing.
Certificates and Licenses • ASQ Quality Inspector Certification (CQI) (preferred) PHYSICAL ACTIVITIES • While performing the functions of this job, the employee is: o Continually required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. o Regularly required to sit or stand and to walk. o Occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and/or move up to 25 pounds. • Specific vision abilities required by this job include close vision. The company will make reasonable acco
Requirements
or reports. • Calibrates, validates, or maintains simple laboratory equipment. • Identifies and troubleshoots equipment problems.
• Assists production departments with problem investigation and quality lab measurements. • Interfaces with suppliers (via phone and/or e-mail) to resolve issues with incoming QA inspections. • Performs other related duties as required or assigned.
OTHER