Strategic Engagement Lead, Ecosystem

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. We are looking for an experienced Strategic Engagement Lead who thrives in a fast-paced environment. Strategic Engagement is the value engine of Datavant Life Sciences.

We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers.

Responsibilities

). You Will: Own account management and value management for a dedicated account portfolio of up to 50 accounts in our ecosystem segment, with a special focus on end-to-end acceleration of value within your portfolio. Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals Excel in program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases effectively Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores Thrive in a fast-paced, continuous improvement environment, embracing gray areas and ambiguity, while seeking to drive clarity and scalability for your customers and the business Work effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.

Take a self-service-first approach to problem solving and navigating questions internally and externally Be a proven communicator and presenter with a commitment to maintaining good internal and external relationships through passion, empathy, and hard work Help create a company-wide culture of customer-centricity Required Experience/Skills: 3+ years experience in healthcare technology and customer facing roles (required) Proven ability to build deep, trust-based relationships with customer stakeholders Seasoned strategic program and project manager focused on connect the dots thinking that puts client value at the center of everything Skilled at expanding relationships beyond direct contacts through rapport-building Demonstrated ownership of complex, high-value customer accounts Strategic thinker who connects cross-customer trends to shape value propositions. Effective and empathetic internal and external communication Previous experiencing working in one or more of the following areas (required): Experience working within RWD health analytic companies, CROs, or systems integrators in the healthcare sector Application of RWD and RWE in the life sciences and immediately adjacent industries Understanding of AI data models for RWE generation #LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive.

Equal Employment Opportunity

employer and all qualified applicants wil