Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. The Health Information Operations Supervisor is responsible for client/customer service and serves as a knowledge expert for the HIS staff. The role focuses on front line People management and training, as well as ensuring processes are completed in compliance with established guidelines.

This role may also assist leadership with planning, developing, and implementing departmental or regional projects. This role provides support to Health Information Operations Manager. The Health Information Operations Supervisor will be responsible for maintaining workflow and productivity of HIS's as well as Handling escalated situations and driving a positive work environment.

The Health Information Operations Supervisor will also assist in the new hire process, meeting with clients, and developing staff at multiple sites. Position Highlights: Full-Time: Monday-Friday 8:30-5:00 PM OR 8:00-4:30pm Location: This role will be performed at one location St. Louis, MO Lead and Manage team processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status Documenting information on multiple platforms using two computer monitors.

Benefits

: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement You will: Have a passion to lead, train and motivate a growing and excited Team. Communicate and collaborate with leadership on issues, opportunities, or challenges. Lead Audit Team which receives requests from Payors Review data and provide client and leadership solutions Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Manage the Request coming in from the Risk Management Team of the client Be the leader of client locations and plan for fluctuating needs. Oversee the escalation calls from our centralized call centers Participates in project teams and committees to advance operational Strategies and initiatives Coordinates with location/client management on complex issues while building a strong relationship What you will bring to the table: A true leadership philosophy in which the goal of the leader is to serve Ability to support clients and your Team working both on-site and remotely. 1-2 years of Health Information related experience Well-versed with HIPAA standards.

A knack for presenting to leadership, clients, and your Team via Video or in person. Solution provider and forward thinking Detail and quality oriented as it relates to accurate and compliant information for medical records. Power BI, MS Office Bonus points if: EMR experience with EPIC, or Cerner.

Previous production/metric-based work experience Team building and experience elevating individuals’ careers. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.

Requirements

will be reviewed by Datavant Human Resources and determined on a case-by-case basis.

Service Delivery Supervisor