Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values -driven culture, international careers and the chance to shape the future of experience.

The opportunity At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: The work we do and the innovation we drive Our values of share, care a nd dare A workplace culture that fosters creativity, diversity and autonomy Our borderless, global framework, which enables seamless collaboration The role We are looking for a Senior Business Analyst (eCommerce) with strong experience in digital commerce platforms to join our team in Canada.

This role sits at the intersection of business strategy, customer experience, and technology , translating complex business needs into scalable and high-performing eCommerce solutions. You will collaborate closely with Product Owners, Engineers, and client stakeholders to deliver impactful digital commerce experiences. The ideal candidate brings hands-on experience with Shopify, Adobe Commerce (Magento), or other enterprise commerce platforms , combined with a strong understanding of UX, analytics, and conversion optimization .

Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe.

Key Responsibilities

🔹 Business Analysis & Delivery Lead

Requirements

gathering, discovery sessions, and stakeholder workshops Translate business needs into user stories, epics, process flows, and functional specifications Ensure

meet Definition of Ready (DoR) before development handoff Manage

with technical feasibility Facilitate Agile ceremonies (grooming, sprint planning, retrospectives) Support client conversations and provide consultative guidance on eCommerce best practices Contribute to strategic initiatives and digital commerce roadmaps Must-Have

gathering and documentation User stories & backlog management Stakeholder workshops and facilitation Solid understanding of: eCommerce operations (catalog, checkout, payments, promotions) Customer experience (UX/UI and conversion optimization) Experience working in Agile/Scrum environments Strong communication skills with ability to interact with technical and business stakeholder

Qualifications

4–6+ years of experience as a Business Analyst in digital or eCommerce environments Strong experience with Shopify (preferred) and/or Adobe Commerce (Magento) Proven experience in: