JOB SUMMARY The Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help to direct workflow of the staff, and regularly perform store opening and closing procedures. As a Supervisor, you will manage any customer (recreational, medicinal and caregivers) escalations, reinforce team culture and act as an ambassador of the company’s mission to normalize, professionalize, and revolutionize cannabis .

We believe the employee experience is paramount. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Dispensary Supervisor, you will have: Experience leading a team of hourly members; skills include onboarding, training, coaching and providing feedback.

Knowledge of retail business fundamentals, including inventory management, opening/closing procedures setting daily work assignments and facilitating operational workflows, and driving sales goals. Elevated skills in decision making, active listening and problem solving. Advanced cannabis product knowledge and industry compliance standards.

Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service CORE JOB DUTIES Regularly perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and inventory reporting) on non- peak periods. Facilitate training and onboarding of Lead Wellness Advisors and Wellness Advisors, including coaching on selling and cross-selling techniques.

Requirements

to management. Provide real-time coaching and feedback for performance concerns; document and escalate all employee relations issues in a timely manner to management.

Responsibilities

Ensure team accountability to compliance with all company policies, procedures, state and local laws. Manage escalated customer concerns and respond to complex or nonstandard product questions. Investigate any cash, POS or product discrepancies and escalate/record appropriately.

Troubleshoot technical issues or glitches in POS system. Verify inventory counts and cash deposit totals; reconcile any discrepancies. Maintain inventory of marketing assets including fliers, merchandise, and promotional materials.

Ensure a clean and safe environment for employees and customers.

BENEFITS

The company is proud to offer eligible employees a robust offering of

including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program.

eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Compensation

laws, the

listed is the current estimated range for the position.

may be determined by multiple factors including but not limited to, geographic location, market

data, skills, experience, an