Lead DevOps Engineer

This role is located in Somerville, MA. - We are a hybrid work environment and are in the office 3+ days/per week. To be considered for this role, candidates must have United States Citizenship due to the nature of the assignments.

S. Citizenship, you will not be considered for the position. Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations.

Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category. A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. " About You You're a senior infrastructure engineer who believes that the best system is one that runs itself.

You thrive on building automation that eliminates toil, designing for resilience at global scale, and owning the full lifecycle of cloud infrastructure — from architecture to observability. You bring a bias for action and a continuous improvement mindset to everything you do: if something can be automated, you'll automate it; if a system is fragile, you'll make it robust. You're equally comfortable diving deep into a production incident and partnering with developers to make their lives easier.

In this role you will coach and mentor fellow DevOps Engineers on technical best practices, tooling, and operational patterns, helping raise the collective capabilities of the team. What Skills Do I Need?

Key Responsibilities

Own the deployment, health, and continuous improvement of Tulip's multi-cloud, multi-region SaaS environments — including clusters spanning the US, Europe, and Asia Design and evolve cloud architecture to ensure customer availability, stability, and performance as Tulip scales globally Contribute to and help shape the infrastructure technical roadmap in partnership with engineering leadership Own and continuously improve Tulip's CI/CD infrastructure, driving toward a fully automated, human-interaction-free software delivery lifecycle Build automation tooling and internal systems that reduce operational toil and increase developer velocity and bring the team along in building and owning them Define and maintain observability standards across Tulip's cloud environments, including metrics, alerting, logging, and distributed tracing Proac