Associate Manager Operations

Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3029

About The Role

The TM – Associate Manager, Operations is responsible for leading the day-to-day execution and performance of the account. This role ensures transportation solutions for the account are accurately maintained and operate efficiently through consistent adherence to standard work processes. Success in this position requires strong multitasking abilities and frequent collaboration with both internal teams and external partners to meet service-level expectations and financial targets.

This position is hybrid at Uber Freight’s Center of Excellence in St. Louis, MO. We’re looking for candidates who are interested in stepping into a people leadership role and are passionate about developing and supporting a high-performing team.

Ideal candidates are also passionate about logistics, thrive in fast-paced environments, and are excited to take on the challenge of managing a complex customer.

Responsibilities

and service expectations Develop and distribute customer-facing reports and internal performance management reporting Maintain and update the Transportation Management System (TMS), including rates, SRG, OCA, FAM, SPT, and related configurations Establish and maintain strong relationships with internal stakeholders and external partners through professional and timely communication Leverage expertise in transportation modes, rates, weights, volumes, pallets, and customer-specific shipping

Requirements

Basic

Qualifications

High school diploma or GED required 3–5+ years of experience in transportation, logistics, supply chain, warehousing, or a related operations environment Previous leadership experience (1+ years leading people, coaching/training employees, or supervising operations) Proficiency with Microsoft Office Suite and/or Google Workspace Excellent organizational, analytical, and problem-solving abilities Ability to multitask and prioritize in a fast-paced environment.

Preferred Qualifications

Bachelor degree in: Supply Chain Management, Transportation, Logistics, Business Administration or Operations Management 5+ years of transportation/logistics experience Advanced Excel and Google Sheets Tableau or other reporting/dashboard tools Continuous Improvement experience Experience developing KPIs and operational reporting Experience managing customer relationships Experience coaching and developing employees Cross-functional leadership experience.

Benefits

&

like a company sponsored health plan, dental and vision

, 401k match, financial and mental wellness

, parental leave, short- and long-term disability coverage, life insurance and more.

Compensation

S.

depending upon the role. About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions.

That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. com .