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Spektrum — Oeiras, Lisbon
Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you. Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services.
We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who We Are
supporting The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium. The NCIA provides a wide range of services, including: Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations. Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces. Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers. Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities. The program Assistance and Advisory Service (AAS) The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider.
It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V. To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s.
The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Responsibilities
Support the day-to-day operation of NCI Academy business activities using appropriate project management principles, processes and tools; Generate the quarterly reporting and liaise with the Agency Finance staff to ensure quarterly invoices are accurate and delivered on time to the appropriate recipient; Contribute to the service lifecycle processes in accordance with Agency policy and procedures; Maintain a customer focus, acting as a customer focal point to deal diplomatically on a variety of problem management and business-related issues; Take responsibility for understanding customer
Requirements
, collecting data, delivering analysis and problem resolution; Conduct customers' requests and vendors' offers analysis to support operational and business decision-making; Prepare and support Price Proposals (PP), Operational Level Agreements (OLA), and Service Support Training (SST) agreements; Develop and maintain resource allocation plans to support service delivery activities; Process daily EBA activities, including Purchase Requisitions (PRs), OLA PRs, and travel requests; Support product cost analysis and pricing; Support CAPEX and OPEX cost estimation, planning and monitoring; Support implementation of product/service rates into