Member Events Manager- Soho House Austin

Job Purpose: The Members Events Manager is responsible for managing the planning, programming, and execution of all member events at a specific Soho House location, working closely with the Head of Member Events for North America to align with overall strategy and direction. This role will manage one Events Coordinator and focus on creating a calendar of innovative, tailored events that reflect the unique identity of the House and its membership profile. This position will ensure that member events support the House’s creative, cultural, and community-driven ethos while driving member engagement and satisfaction.

The role will also be responsible for managing the event budget, tracking success, and reporting on key performance metrics. The Members Events Manager is the key point of contact for internal stakeholders and members to ensure all events are produced to the highest standards, align with Soho House values, and contribute to the overall business goals.

Key Responsibilities

: Event Strategy & Planning: Develop a strategic events plan for the House, aligning programming with House Identity Plans and the specific membership profile at each House to attract and retain members. Work closely with the Head of Member Events for North America on overall strategy and direction, ensuring that all events are consistent with Soho House values and creative standards. Create a quarterly calendar of events, programming diverse and innovative experiences that resonate with the local creative community and Soho House's global identity.

Event Programming & Production: Plan, produce, and execute a wide range of member events, from intimate gatherings to large-scale House Parties, ensuring the highest creative standards. Oversee all aspects of event production from small to large, including vendor coordination, logistics, creative development, and on-site execution. Be present at important/key events through the week/evening/weekend/public holidays whilst also delegating to MR or other departments to help facilitate events where it is not necessary for you to be present.

Requirements

and budget spend on Tier 2 events in the House, such as Secret Sounds. Curate events that inspire and connect members, using storytelling, creative experiences, and talent bookings that are in line with the Soho House vision. Provide members with opportunities to engage with one another through events, while encouraging member-led event initiatives.

Manage existing and new relationships with members who either run events or would like to run events, maintaining the delicate dynamic and efficient communications at all times. ) to deliver events that meet business objectives and drive member enjoyment. Act as the key liaison between the House and external vendors, artists, and creatives, ensuring smooth collaboration and high-quality event delivery.

Event Success & Feedback: Track and report on event success reviewing KPIs and metrics provided by the data team, such as member bookings, attendance, and feedback. Use feedback to continually optimise programming, ensuring events remain relevant and in demand by all members. Work with the Head of Member Events for North America to review the performance and impact of the event programming and make data-driven improvements.

Budget Management: Manage the full event budget for the House, ensuring events are delivered on time and within budget. Team Management: Oversee and manage the performance of one Event Coordinator, providing guidance, mentorship, and support.

Responsibilities

appropriately, ensuring successful delivery of all event tasks.