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PlayStation Global
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand.
As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Flow Production Tracking Administrator (6 Month CONTRACT) United States Insomniac Games is looking for a Flow Production Tracking Administrator. In this role, the Flow Administrator is responsible for stabilizing and maintaining our Flow Production Tracking (formerly ShotGrid) environment, with an initial focus on the Flow/Jira Bridge that underpins our daily production workflow. Flow is the system of record for production tracking across 300+ users and thousands of tasks per month.
The initial scope of the engagement is 6 months, prioritizing bridge stability before expanding to broader Flow improvements.
RESPONSIBILITIES
Stands up a studio-owned instance of the Flow/Jira Bridge so that bridge configuration, deployment, and recovery can be managed internally without dependency on Sony Interactive Entertainment HQ. Stabilizes and maintains the Flow/Jira Bridge as the first priority of the engagement, ensuring data integrity between Flow and Jira. Re-architects the Flow automation and event listener layer for reliability and security, including migration off the current virtual machine to infrastructure that is not prone to unscheduled restarts.
Troubleshoots Flow and Jira Bridge issues for internal developers and external development partners; serves as the primary point of escalation when the system is not behaving. Audits and documents the current Flow and Jira Bridge configuration, integration architecture, and recovery procedures. Fixes broken or degraded areas of the Flow pipeline as scoped with pipeline engineering, beginning with the Character workflow.
Sets up and improves Flow pipelines for upcoming work, including VFX, and contributes ongoing improvements to the Cinematics pipeline. Administers Flow Production Tracking day-to-day: schema, permissions, page layouts, custom fields, entity relationships, and project setup. Configures and supports vendor (external partner) permissions and workflows, ensuring information access is appropriate to each partnership.
Designs and builds Flow dashboards, reports, and custom pages to meet production and leadership reporting needs. Other duties may be assigned. EXPERIENCE AND EDUCATION Five plus years of professional experience administering Flow Production Tracking, ShotGrid, or Shotgun in a games, VFX, or animation production environment, or an equivalent amount of education and experience.
Demonstrated experience operating in a multi-vendor co-development environment. Shipped at least one AAA title with Flow/ShotGrid as the production system of record preferred. TECHNICAL SKILLS Hands-on experience with the sg-jira-bridge or a comparable Flow/Jira integration, including reading, modifying, and deploying the Python service independently.
Working knowledge of the Flow Python API and Toolkit (tk-core, pipeline configurations, YAML configuration). Experience deploying and operating the Flow event listener and automation framework as a reliable service rather than as a fragile script on a virtual machine. Proficiency with Jira administration, including workflows, custom fields, issue types, and the Jira REST API.
Comfort designing permissions and information access for mixed internal and external (vendor) user populations.