Senior Software Engineer - Security Operations

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers.

From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. The Security Operations team owns incident response, threat detection, SIEM engineering, log management, and third-party security risk forming the frontline defense for StubHub's global operations. As a Senior Security Operations Engineer you will bring deep hands-on experience in incident response and threat detection.

You will help extend the existing tooling, automation, and detection infrastructure that enables the team to operate at scale. This is not a purely operational role; we are looking for an engineer who writes production-quality code to solve security problems, architects detection pipelines, and help mature StubHub’s SOC-less approach to Detection & Response. You will work closely with Cloud and Infrastructure Security, Identity Engineering, and cross-functional stakeholders.

Your work will directly shape how StubHub detects, responds to, and learns from threats.

What You'Ll Do

: Incident Response Lead and coordinate security incident response end-to-end: detection, triage, containment, eradication, recovery, and post-incident review Develop and maintain incident response playbooks Drive root cause analysis and translate findings into durable improvements to detection and prevention capabilities Act as an escalation point for complex or high-severity incidents across the organization Threat Detection Design, build, and tune detection rules, event correlation logic, and behavioral analytics across cloud, endpoint, network, and application data sources Assist in maintaining a threat model for StubHub's environment and mapping detection coverage to the MITRE ATT&CK framework Proactively hunt for threats and indicators of compromise across the environment Collaborate with red team and pen test partners to validate detection coverage and identify gaps SIEM & Log Engineering Continually improve SIEM capabilities including data ingestion pipelines, normalization, enrichment, and alerting workflows Own log collection strategy: define what gets collected, at what fidelity, and for how long across cloud providers, SaaS applications, endpoints, and internal services Write and maintain parsers, ETL pipelines, and data transformation logic to ensure high-quality signal in the SIEM Own and operate security tooling where needed (SIEM, SOAR, EDR, etc.) Security Automation & Tooling Write internal software in Python, Go, or similar to automate detection, response, enrichment, and reporting workflows Build integrations between security tools, internal APIs, and third-party services to accelerate analyst workflows and reduce mean time to respond Develop dashboards, metrics, and reporting to communicate operational health and coverage to security leadership Contribute to shared security infrastructure and internal libraries used across the security engineering organization Third-Party Security Support the third-party security program by evaluating vendor security posture, reviewing assessments, and triaging risk findings Build or maintain tooling to automate third-party risk intake, tracking, and reporting Collaborate with Legal, Procurement, and Engineering to ensure third-party risks are identified and remediated appropriately What You've Done: 5+ years of experience in security engineering, security operations, or a related discipline Demonstrated, hands-on experience leading incident response efforts, including complex, multi-sys