Visual Merchandising Associate, Full-Time - Soho

Who We Are

: Being naked is the #1 most sustainable option. We're #2. Since 2009, we've been on a mission to bring sustainable fashion to everyone.

Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this . None of this work is possible without the incredible people behind it.

We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong. And starting right now, we want to do all that with you. Work Location/ Schedule: Available to work a minimum of 35 hours per week Available to work a minimum of 5 days per week, Fridays and weekends included.

Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business) The Role: The Visual Merchandising Associate is responsible for maintaining the highest visual merchandising standards within their store by following Reformation’s VM guidelines. This role plays a critical part in bringing our brand vision to life through compelling in-store visual merchandising. You will be responsible for supporting the execution of visual merchandising strategies that drive traffic, maximize sales, and enhance the customer experience.

What You’Ll Do

: Ensure accurate and impactful product presentation including dressing room outfits, mannequin dressing and foldings following all corporate visual guidelines and weekly directives. Complete Go Lives weekly in an organized and timely manner following Visual Merchandising guidelines. Ensure all VM equipment and props are in good condition and located in one central location in the stockroom.

Oversee VM recovery efforts, including swapping out low lines, moving slow sellers to hot spots, removing duplicates, and replenishing empty notches during the day. Facilitate an efficient shipment processing system in which product is placed promptly in order to maximise sales. As an associate, ensure the customer is always a priority and that tasks do not impact customer service.

Ensure cleanliness and organization of the sales floor, fitting rooms and windows. Share feedback, insights and ideas with VM Manager weekly. Contributes to positive team morale by living our values.

Weekly on Monday walkthrough with the Store Manager, utilizing the Customer Experience Tool to score the VM. The score is then shared with the Visual Manager and together you will work on an action plan. In the case of newness arriving on days off, plan for placement of upcoming products in advance by utilizing the RAV and Inbound Shipment Report.

Ensure this is shared with the management team. Visual Operations: Partner with leadership to ensure shipment is completed within 24 hour SLA. This includes processed, steamed and placed accordingly in the stock room.

Place all newness on the shop floor as soon as it is processed. Placement must be carefully chosen, following each rack’s story. Be informed of all items that are directed RTVs, remove these from the shop floor and replace them accordingly.

Expertly analyze the RAV report and Looker dashboards to provide data-driven insights that directly inform decision making. Analyze business weekly using company reporting tools to identify product opportunities. This includes the Retail Store Performance, RX Style Conversion and Retail Ops Report on Looker.