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QUALITY HEATING & AIR — Wilmington, Delaware
Recruiter Notice: We respectfully ask external recruiters and staffing agencies to refrain from submitting candidates for this position. We only accept direct applications from individuals. Company Background: QH&A is part of 30+ market-leading operating companies within Kelso Industries that deliver unmatched HVAC, mechanical, refrigeration, plumbing, and electrical solutions.
We are actively building the nation’s preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients—including Fortune 500 companies and other industry leaders across the United States—with reliable, innovative service. com Position Summary The Director of Field Operations is responsible for the overall performance, coordination, and productivity of Quality Sheet Metal’s field operations.
Requirements
A primary responsibility of this role is to ensure that projects are neither overmanned nor undermanned and that field labor hours are managed in accordance with the original estimated and budgeted hours. The Director of Field Operations will work closely with Superintendents, Project Managers, and company leadership to identify productivity concerns early and take corrective action before they negatively impact project profitability. The position is also responsible for identifying and documenting field changes, additional work, scope changes, and other conditions that may result in change orders so the company is properly compensated for work outside the original contract scope.
of all active projects with each Superintendent. Ensure Superintendents are effectively managing Foremen and field crews and are proactively addressing productivity, staffing, and performance issues. Serve as the senior field operations resource for major project challenges that cannot be resolved at the Superintendent or Foreman level.
across all active projects. Coordinate with Superintendents and Project Managers to determine appropriate staffing levels based on project schedules, remaining scope, estimated labor hours, and field conditions. Allocate and reallocate manpower between projects as necessary to maximize productivity and avoid unnecessary labor costs.
Prevent projects from becoming overmanned while also ensuring critical projects have sufficient manpower to meet contractual schedules. Anticipate upcoming manpower needs and reductions so staffing decisions can be made proactively rather than reactively. Labor Hour and Estimate Accountability Monitor actual field labor hours against the original estimated and budgeted labor hours for each project.
Require regular reporting of hours used, hours remaining, percentage of work completed, and anticipated manpower needs. Identify projects that are consuming labor hours faster than the percentage of work being completed. Investigate the causes of labor overruns and develop corrective action plans with the appropriate Superintendent and Project Manager.
Hold field leadership accountable for managing projects within established labor budgets while recognizing and separating legitimate additional work from base-contract performance. Provide executive management with early warning when a project is trending toward a labor overrun.
Key Responsibilities
Field Leadership and Superintendent Oversight Provide direct leadership and oversight to all Field Superintendents and establish clear expectations for manpower management, productivity, scheduling, communication, and accountability.