Principal Partner Solution Architect

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is the proven enterprise database foundation for the AI era.

We help companies solve today’s database problems. Cost, scale, downtime, and complexity. With a distributed SQL architecture that is already battle-tested at enterprise scale.

And now we help those same companies future-proof for innovating with AI, by giving them one unified foundation for transactional state, vector context, real-time analytics, and safe agent operations. In a world where AI agents need to work on fresh data, act safely, and scale economically, TiDB is not another database add-on. It is the highway system for agentic workloads.

Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (40,000+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

Role Overview We are looking for outstanding technologists to join our Solution Architect organization to ensure that our product (TiDB) and solution align with the needs of our customers crossing SaaS and other ICP (Ideal Customer Profile) segments. The PingCAP Solution Architects team is responsible for researching TiDB's most advantageous industries and business scenarios in different global markets, finding the most efficient GTM strategies, and providing these solutions and strategies to business teams in different regions, while guiding our customers and users to craft and build reliable, scalable systems using our data platform through professional service. Our team is made up of hardworking software and database architects, and industry experts.

Responsibilities

Support business teams in North America, EMEA, APAC, and Japan, take responsibility in the new economy industry, ensure the achievement of relevant business metrics at the solution level, and enhance the Proof of Concept(POC) success rate of account teams. ), in-depth understanding of the industry's business scenarios, being able to grasp the industry's market and data technology development trends, develop and implement scenario-based industry solutions, and find the entry of products in various industries, safeguard products, solutions and the implementation of cooperation ecology. Advise customers on architectures, patterns, and strategies for making the best use of TiDB, through efficient tooling and interactive user journeys.

As a technical expert, deeply understand and develop trends in data technology, study the latest data technology stack and data products, and output high-quality technical content and technical solutions. Establish industry influence, organize internal and external industry technology sharing, and disseminate distributed database technology, industry data architecture, and best solutions practices. Display a strong understanding of solutions innovation.

The ideal candidate will have past experience working with customers, especially big accounts and leading architecture teams.

Qualifications

Professional experience could be 8+ years, Master in at least one database or big data technology stack and product, have in-depth research and relevant content output in this direction; have a broad view of data technology and be familiar with mainstream data products, including RDMS, distributed system, cloud native data technology etc.