At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year.

During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc.

Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium.

If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

As the Senior Manager of Dealership Success - AI , you will lead our Dealership Success Managers across the East Coast and help drive adoption, retention, and growth across our dealership customer base. You will be responsible for managing a high-performing team of approximately 10 team members across regional territories, coaching them to deliver measurable customer outcomes and strong business results. This role is highly customer-facing, technically oriented, and built for someone who can lead through ambiguity, move fast, and inspire a team to do their best work.

You should be deeply curious about AI, comfortable with complexity, and able to balance strategy, execution, and hands-on problem solving. This is a travel-heavy role, with approximately 50% travel across the East Coast to support customers, coach the team, and drive outcomes in the market. The ideal candidate will be based in Chicago, New York, Washington DC, or Atlanta .

Senior Manager, Customer Success