The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an Client Platform Engineer , you’ll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You’ll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform.

This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You’ll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact Provide frontline IT support for employees across Windows and macOS environments.

Troubleshoot hardware, software, and network issues to ensure minimal downtime. Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. Maintain and optimize company systems such as Google Workspace, Slack, and security tools.

Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. Contribute to IT process documentation and help scale support operations as the company grows.

ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. ai is the world’s leading tool for meeting transcription, summarization, and collaboration.

Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. ai is an equal opportunity employer.

We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.

ai at least 3 business days before your interview. ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements.