Senior Network Security Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development.

Benefits

Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

Responsibilities

• Support and Manage level 3 tickets, product features, and capabilities of Network Security technologies (Security Service Edge / NextGen Firewall) • Create required documentation and providing instructions to lower-level groups in support of Network Security products and technologies • Partner with other IT and Business groups (including End-User, CLOUDx, Network Services and Enterprise Technology) to support Network Security product related activities • Manage level 3 group and support related products features, capabilities, bug fixes, etc. • Perform L3 engineering related activities in support of the environment including troubleshooting issues and own escalation of issues as needed with respective OEM vendors • End-to-end support and management of the Network Security Products and, in particular, the Security Service Edge technology • Partner with Information Technology group and Information Security during incident response activities • Assist with security events/incidents, supporting incident response activities with Cyber Security Operations as appropriate • Provide input and recommendations to management on the risk profile, emerging security trends (internal and external) and risk management strategies • Recommend configuration and enhancements to ensure protection and productivity for the company’s infrastructure environments • Evaluate Firewall Rule / Access requests and work with Firewall Engineer and Customer to ensure access is following the company’s IAPP and security policies • Leverage Firewall Assurance tools for enablement of compliance checks and automation of security analysis • Support and collaborate in the development of process end-to-end process for Firewall Rule / Access request • Lead cleanup and hygiene of the company’s Firewall Policy through use of Firewall Assurance Skills required: • At least 3-5 years experience deploying, configuring, and administering Cisco firewalls. • Cisco firewall, Cisco IPS, Cisco ACS and Cisco ISE Experience • Hands on experience with network protocols ( EIGRP, OSPF, BGP, RIP, VLAN, TCP/IP, etc).

• Experience securing a large inter network establishing and enforcing policies and monitoring access. • CCSP or higher preferred. • Experience in managing site-to-site and remote access VPNs.

• Experience in resolving network connectivity failures. • Must have excellent understanding of networking at all layers of the OSI model. • Must be comfortable in reading packet captures (wireshark/pcap).

• Excellent verbal and written communication skills • Demonstrated success in managing, analyzing and solving complex network issues • Experience in managing network and security technologies. • Fluent in English; excellent oral and written communication skills required, including the ability to communicate and present across all management and organizational levels are required; • A Bachelor's degree is required, and a degree in Information Technology, Computer Science, or Software Engineering is preferred.