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Benefits

Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

· Medical · Dental · Vision · 401K match · 28 PTO Days including company holidays SUMMARY: The Physical Security Engineer is responsible for implementing, configuring, testing, and commissioning physical security solutions for customers. This role ensures that access control, video surveillance, intrusion detection, and related systems are installed, programmed, integrated, and operating according to approved project specifications. The Physical Security Engineer works closely with Project Managers, Solutions Engineers, Operations, and customers to deliver successful project outcomes while maintaining quality, safety, and customer satisfaction.

Requirements

Configure, program, test, and commission Access Control, Video Surveillance, Intrusion Detection, and related security systems. Perform system startup, functional testing, troubleshooting, and validation prior to customer acceptance. Install and configure system hardware, software, servers, workstations, and network-connected security devices.

Integrate security platforms with supporting IT infrastructure and third-party systems as required. Troubleshoot hardware, software, network, and system performance issues during installation and commissioning. Collaborate with Project Managers, Solutions Engineers, installers, and subcontractors to ensure projects are completed accurately and on schedule.

Document system configurations, programming changes, testing results, and project closeout information. Provide technical support during project execution and assist with post-installation service as needed. Train end users on system operation and basic administration following project completion.

Maintain compliance with company standards, manufacturer best practices, and applicable codes and regulations. Participate in project kickoff meetings, implementation planning, and customer meetings as required. Manage multiple projects simultaneously while maintaining a high level of accuracy, professionalism, and attention to detail.

Serve as the technical resource during project implementation and support Operations with technical issue resolution. REQUIRED EDUCATION & EXPERIENCE: 2+ years of experience implementing one or more of the following technologies: Access Control Video Surveillance Intrusion Detection IT Infrastructure Experience configuring and commissioning enterprise physical security systems. Working knowledge of networking concepts, including TCP/IP, switches, VLANs, and IP-based devices.

Familiarity with a variety of physical security manufacturers and platforms. Strong troubleshooting and problem-solving skills.