The Learning Operations Specialist is responsible for the day-to-day administration, configuration, and optimization of the company’s Learning Management System (LMS) and its integrated third-party content libraries. This individual plays a pivotal role in enhancing the digital learning experience across the organization by managing content, system functionality, data accuracy, and user engagement. The role involves close collaboration with organizational learning partners, HR, and other business stakeholders to support key initiatives such as onboarding, professional development, and compliance.

Responsibilities

Administer and manage the Dayforce LMS, ensuring system integrity, performance, and user support. e. Engineering Learning Library) Create and assign learning curricula based on role, location, and business needs; automate assignments where appropriate.

Curate, publish, and maintain engaging learning content, using a variety of learning technologies and tools. Serve as the primary contact for LMS issues, troubleshooting, and technical support for learners. Liaison with learning vendors to support system upgrades, implementation of new features and functionalities, and issue resolutions Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met.

Required Qualifications

Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent combination of education and experience. , Go1, LinkedIn Learning, Udemy) within an LMS. Experience with learning technologies and tools, such as Adobe Captivate or Scribe Understanding of instructional design principles and SCORM/AICC/xAPI file formats.

Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance. Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus. Ability to proactively identify process inefficiencies and implement scalable solutions Professional verbal and written communication skills to effectively collaborate with stakeholders, including senior leadership Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention; strong time management skills Self-starter who is driven to stay current on learning technology and industry trends, and can thrive both independently and as part of a team Analytical, organized, and detail oriented To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Requirements

listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity Employment LPC is an equal opportunity employer that values diversity.

Equal Employment Opportunity

to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran st