Veterinary Practice Manager

Northside Veterinary Clinic is seeking a full-time Practice Manager.

Qualifications

Eligibility for up to 15% performance-based annual bonus. Schedule: Full-time, salaried position (approx. 40 hours per week).

Typical schedule Monday through Friday, with occasional after-hours meetings and Saturdays. Flexibility and discretion in creating a schedule. Retention Bonus: $5,000 retention bonus awarded upon completion of two years of service (paid on the second-year anniversary).

Benefits

: We’re dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life.

you deserve —medical, dental, vision, and retirement. Paid time off. Take the time you need to recharge.

Employee pet discount because we know your pets are family, too. 401(k) with a generous company match to help you invest in your future while you care for pets today. What to Expect As you join our mission of "Healing Those That Heal Us," expect to provide leadership and structure to our team of veterinarians, technicians, and support staff.

With a firm understanding of the veterinary industry, and prior experience overseeing hospital operations, you'll be responsible for leading with clarity, managing multiple priorities, and contributing directly to the ongoing excellence and improvement of the hospital and the patients we care for. Who are we looking for? ) Must have strong capabilities in: balancing needs of business and staff, organization and prioritization, data management & interpretation, problem-solving, computer systems (our practice management system), and the ability to both formulate plans and drive results on your own and in conjunction with the leadership team.

Previous management experience in a veterinary setting is required.

Requirements

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Responsibilities

: Oversee day-to-day operations in collaboration with Partner Doctors, Medical Director, and Operations Director, with a primary focus on operational excellence, including: Manage scheduling of staff, including veterinarians, technician, and support personnel, to ensure adequate coverage and efficient workflow. Collaborate with veterinarians and technicians to ensure high standards of patient care and treatment. Monitor and improve patient flow and clinic efficiency to minimize wait times and enhance the client experience.

Develop and implement client retention and outreach programs to enhance client engagement and loyalty. Develop and execute marketing and promotional strategies to attract new clients and promote hospital services. Build and maintain relationships with clients, community organizations, and referral partners.

Represent the hospital at community events and participate in outreach activities to enhance the hospital’s reputation. , hiring, training, development, performance mgmt. and resolution of staff conflicts) Oversee inventory management, including ordering and stocking of medical supplies and equipment.

Prepare financial reports and analyze performance metrics to identify areas of improvement.