Assistant Store Manager Soho Parachute’s mission is to help you feel at home. It’s what inspires our retail store teams to come together every day to enhance the quality of our customers’ lives at home. Because we believe that when we take care of our home, it takes care of us.

As a member of our retail team, you’ll play an integral role in building a Parachute community within your local area. You’ll work collaboratively, provide subject matter expertise on all things cozy, and have fun while doing it. We put the customer at the center of everything we do, and we want you to be part of that at Parachute!

What this role entails: The Assistant Store Manager is responsible for supporting all daily operations of the store to ensure achievement of business objectives, and partnering with the Store Manager to ensure that all team members are engaged and successful in their roles, while motivating and supporting the team to drive store sales. Assistant Store Managers are action oriented, results driven, and flexible. They possess a strong sense of teamwork and openness that embodies Parachute’s ethos, bringing the Parachute brand experience to customers at the highest standard.

What You’Ll Do

: People + Culture In partnership with the Store Manager, recruits and develops a high performing team. May be responsible for certain parts of the hiring process , including sourcing, reviewing, interviewing, recommending hiring decisions and onboarding. Actively communicates with applicants in a way that respects the candidate experience.

Supports & leads within a store culture aligned with Parachute Core Values. Keeps a pulse on engagement using one on ones and regular check-ins. Delivers feedback and coaching as needed, and as manager on duty Ability to problem solve and resolve employee related concerns at the store level, including the Store Manager when appropriate, utilizing District Manager and available resources.

Share observations with Store Manager as it relates to team, business and community during touchbases and through daily and weekly business recaps, utilizing reporting and analytics.

Responsibilities

as based on the role's job description. Ensures the team is utilizing all training systems, completing training within assigned timeframes, actively learning and following through on completion of learning objectives.

Requirements

Sales + Service Follows direction of Store Manager in upholding daily operations of the store and achievement of Quarterly store KPI's. Communicates KPI's with store team and identifies opportunities to ensure performance standards are met. Develops a thorough understanding of products and services.

Ability to coach, teach and train store team to the same level of product knowledge.

Benefits

and pricing. Leads the store and sets the tone to ensure the best possible customer experience, in line with Parachute's Brand and CX strategy. Effectively communicates information to customers while modeling HOME selling skills; understands concept and why behind the methodology, coaches store teams using available resources and leadership knowledge to bring the brand experience to life.

Participates in planning, cultivating and creating community outreach and monthly and quarterly event planning and activations in local markets. Utilizes sales floor leadership best practices and ensures in the moment feedback is given to each team member. Understanding of basic store level reporting and ability to translate results into suggestions to drive positive outcomes and revenue.