About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role 

As a People & Culture Business Partner at StarRez, you will be responsible for providing people and culture guidance and support to StarRez's team members, managers and executives. You will bring a comprehensive understanding of policies, practices, and processes to be a trusted partner to leadership. 

You will partner with the Senior Leadership team to ensure the successful delivery of all people and culture services, including but not limited to, workforce planning, performance management, performance reviews, surveys and reporting, recruitment and onboarding, management of people issues in consultation with and support from the P&C Vice President, Chief People Officer and department leaders. 

Role Specifics 

Work Location: Australia - Melbourne (Hybrid 3 days per week) 

Travel: <5% [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.] 

Reporting Structure: Reports to Vice President, People & Culture 

Application Deadline: This role will accept applications until 3 July 2026, unless otherwise posted. 

What You Will Own 

Serve as key partner, adviser and sounding board for leadership, providing council and collaboration across talent acquisition, organizational design, performance management, engagement, and growth and development  
Lead and execute talent strategy, policy and processes for People & Culture activities for StarRez team members in multiple geographies, including employment contracts, and employee handbooks in accordance with local labor laws. 
Work with the P&C Vice President, Chief People Officer, and department leaders on people management activities including onboarding of new team members, performance management, learning and development, management of people issues and other activities as required 
Foster a positive, inclusive and engaging workplace environment that aligns with company values, including leading, organizing and executing team member engagement initiatives, ensuring high morale and team collaboration 
Act as the primary point of contact for people matters, resolving team member concerns and escalating issues as needed. 
Manage Leave Administration, including Annual, Personal, Maternity/Paternity, etc.

Required Qualifications 

5+ years’ experience in a HR generalist role 
Strong understanding of AUS labor laws and compliance requirements 
Proficient in dealing with a variety of Employee Relation Matters 
Comprehensive understanding of HR policies, practices and processes  
Excellent communication, interpersonal and problem-solving skills  
Ability to navigate ambiguity, work independently, and influence stakeholders at all levels 
High level of proficiency in MS Office tools, specifically Outlook, Word, Excel, and PowerPoint 
Previous experience with start-ups, scale-ups, acquisitions, and restructuring businesses.

Preferred Qualifications 

Prior experience in HR in a SaaS/Tech company 
Experience in a global organization or matrix environment 
Proven ability to work in a dynamic environment while managing multiple evolving priorities effectively

Reasons to join our Team: 

Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
A supportive team environment with emphasis on learning and development opportunities 
Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!   

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

StarRez is an equal opportunity employer.