Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diverse perspectives and are dedicated to creating an environment that is respectful and inclusive for everyone. We are looking for a hands-on, self-driven Sales Enablement Manager to lead the onboarding, performance coaching, and development and delivery of high-impact enablement programs for our North America Commercial Sales teams.

As a member of the Field Enablement team, you will partner closely with sales leadership, frontline managers, cross-functional partners, and global enablement peers to equip sellers with the knowledge, skills, and tools they need to execute consistently in the field. Your initiatives will concentrate on building and facilitating workshops, coaching reps and managers one-on-one, training and coaching new hires as they ramp, reinforcing our sales methodology, and translating global enablement priorities into practical, regionally-relevant deliverables. The right person for this role is an excellent facilitator, strong coach, and credible partner to sales leaders.

You are comfortable working with sales teams in a fast-paced B2B SaaS environment, and you know how to turn business priorities, performance gaps, and field feedback into enablement experiences that strengthen seller skills and results, enabling them to meet measurable performance targets. Your work will directly shape how quickly new sellers ramp, how rapidly the team applies our sales methodology and messaging, and how effectively our sellers reach their targets. Your success will be measured on outcomes such as reduced time-to-productivity, adoption of messaging and tactics, and quota attainment trends, not just program completion.

Responsibilities

Regional Enablement Field Readiness Serve as the primary enablement partner for all sales roles across the NA Commercial region, including Corporate, Mid-Market, and SMB Account Executives. Partner with sales leaders and frontline managers to identify skill gaps, performance trends, and regional enablement needs. Customize global enablement programs to meet segment-specific needs, ensuring relevance to regional markets, buyer behavior, and sales priorities.

Facilitate live enablement workshops that help sellers apply our sales methodology, messaging, and competitive positioning in real customer conversations. Reinforce enablement initiatives post-launch through reinforcement, practice, coaching, manager partnership, and follow-up. Workshops, Coaching Skill Development Design, build, and facilitate practical, hands-on workshops focused on helping our sellers achieve their targets.

Craft and execute high-impact coaching plans tailored to diagnosed needs and designed to help our reps reach their key performance indicators. Support regional launches for new products, messaging updates, sales plays, methodology changes, tools, and other strategic initiatives. Help create and maintain enablement assets such as sales playbooks, facilitator guides, coaching resources, practice exercises, certification rubrics, and job aids.

Support frontline managers with coaching and guidance to reinforce enablement priorities in their team meetings, deal reviews, and coaching conversations.