Who We Are

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create.

If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it. Our Values Customers We relentlessly increase value for customer and do the right thing for them. Action We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.

Team Spirit We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together. Innovation We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create. Excellence We love to win, but we hate losing even more.

We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.

About The Role

This is a hybrid role out of our Nashville, TN hub office. The Executive Assistant is a critical role responsible for acting as a seamless extension of senior executives at Billtrust, building effective working relationships inside and outside the company. A good sense of humor is essential in this role, as is flexibility.

You will need to complete complex tasks and projects quickly, react with appropriate urgency to emerging situations, and take effective action in ambiguous circumstances without always knowing the full picture. The ideal candidate is self-driven, highly organized, and comfortable operating with minimal oversight in a fast-paced environment. You will serve as a trusted partner to leadership—managing high-volume schedules, coordinating complex travel, and handling sensitive information with discretion—while continuously looking for opportunities to improve efficiency and scale across the team.

What You’Ll Do

Executive Calendar & Schedule Management Proactively organize and maintain multiple Google calendars, prioritizing and coordinating high-volume and ever-changing schedules. Coordinate meetings including confirming conference rooms, arranging catering when needed, scheduling off-sites, and preparing presentations. Understand business priorities and identify process improvements to create efficiency and scale for the leadership team.

Use AI tools to streamline scheduling, anticipate conflicts, and improve calendar management efficiency. Other duties as assigned. Travel, Expenses & Confidential Support Coordinate domestic and international travel in compliance with existing policies and procedures, ensuring effective use of time and resources.

Process expense reports and maintain and reconcile company credit cards. Serve as a confidential liaison on highly sensitive issues between members of the Executive Management Team. Cross-Functional Collaboration & Continuous Improvement Cooperatively work with other Executive Assistants and team members to ensure seamless administrative coverage across leadership.

React with appropriate urgency to emerging situations, taking effective action without always having the complete picture.