Communications Manager - Digital Health

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer products, IremboGov and IremboPay, have enabled Rwandan citizens and foreigners to access and pay for over 150 public services online through our one-stop-shop e-governance and payment platforms. To date, we have facilitated over 30 million transactions through our platforms and have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better.

com . We are a software company building service management and payment solutions. Our core clients are government institutions, and we’ve steadily expanded across the local market to serve leading insurers, ISPs, banks, and merchants.

International expansion is also underway as we pursue growth opportunities beyond our home market. Our business operates on a three-sided value model—serving institutions, reaching citizens at a national scale, and enabling a network of thousands of active agents. This integrated ecosystem allows us to deliver real impact, simplify access to services, and create value across sectors and segments.

About The Role

We are seeking a mission-driven communications leader to shape the narrative of Irembo Digital Health, one of our most strategic and high-impact solution areas. This is a rare opportunity to define how Rwanda's national-scale telemedicine platform earns its credibility, builds institutional trust, and enters public life the right way. As Communications Manager, you will own the communications strategy for Irembo Digital Health from launch through scale.

You will work closely with the Head of Brand Communications, the Digital Health team, and key institutional partners including the Ministry of Health, RSSB, and development partners. You will hold the claim discipline line, drive the public narrative, and build the communications infrastructure that gives Rwanda's national telemedicine platform the institutional credibility it needs to grow. You will be the strategic communications partner to the Digital Health team, the Ministry of Health, and development partners, and your work will directly shape how Rwanda's telemedicine platform earns public trust, wins institutional confidence, and scales without getting ahead of the evidence.

Key Responsibilities

Shape and drive the Irembo Digital Health communications strategy across the launch window, pilot validation, and scale narrative phases. Claim discipline: every public-facing Irembo Digital Health claim, headline, and talking point passes through this role before it goes out. The prove-before-we-promise standard is non-negotiable.

Support the communications relationship with the Ministry of Health, RSSB, and institutional donor partners including the Gates Foundation grantee approval process. The public narrative for Irembo Digital Health across earned and owned channels, anchored in patient and clinician stories rather than platform features. Spokesperson preparation, press materials, and media relations for all Irembo Digital Health moments, including sensitive and high-stakes stories.

Build reusable team assets: a claims library, an FAQ bank, a media response playbook, and spokesperson briefing materials. Experience Skills: Five or more years of communications experience, with at least three in healthcare, public health, global health, or a comparable regulated domain. Track record working with ministries of health, academic or research institutions, multilateral organizations, or large donor organizations such as the Gates Foundation or comparable partners.

Experience leading communications on a public-facing health programme or initiative, including media relations on sensitive or high-stakes stories.