Senior Manager, Talent Acquisition & People Operations

Irembo is a technology company that designs and develops digital products to ease the accessibility of services in users’ everyday lives worldwide, starting with Rwanda. Our pioneer products, IremboGov and IremboPay, have enabled Rwandan citizens and foreigners to access and pay for over 150 public services online through our one-stop-shop e-governance and payment platforms. To date, we have facilitated over 30 million transactions through our platforms and have ambitious goals to scale our technology worldwide to enable more governments and institutions to serve their citizens better.

com . We are a software company building service management and payment solutions. Our core clients are government institutions, and we’ve steadily expanded across the local market to serve leading insurers, ISPs, banks, and merchants.

International expansion is also underway as we pursue growth opportunities beyond our home market. Our business operates on a three-sided value model—serving institutions, reaching citizens at a national scale, and enabling a network of thousands of active agents. This integrated ecosystem allows us to deliver real impact, simplify access to services, and create value across sectors and segments.

Job Level Seniority: Senior Manager Role Overview We are looking for a Senior Manager, Talent Acquisition People Operations to build and take ownership of the structural and experiential processes of the employee lifecycle. This role is responsible for leading and scaling the Talent Acquisition People Operations function, ensuring the organization delivers a seamless and consistent experience across every stage of the employee journey.

Benefits

administration, workplace operations, and people systems, while ensuring operational excellence, compliance, and service delivery across the organization. As a senior leader within the People Culture team, you will lead a multidisciplinary team spanning Talent Acquisition, People Operations, and Employee Experience, helping to build scalable people practices and create an environment where individuals and teams can thrive. You will play a key role in shaping how the organization attracts top talent, develops a strong employer brand, and delivers an outstanding employee experience from recruitment through off-boarding.

Administration: Manage payroll operations,

Key Responsibilities

Talent Acquisition Recruitment Process Management: Oversee the end-to-end hiring process, from sourcing and pipeline creation to interview scheduling and offer execution. Candidate Experience Employer Branding : Drive initiatives that elevate the candidate experience and strengthen the employer brand, ensuring every interaction reflects the organization's values, culture, and commitment to excellence. Talent Programs Strategic Partnerships: Develop and strengthen talent attraction partnerships with universities, professional communities, and industry networks to build sustainable talent pipelines, enhance employer visibility, and support long-term workforce needs.

Hiring Enablement: Ensure hiring strategies are effectively executed, delivering high-quality talent within agreed timelines while supporting organizational growth and business objectives.

Compensation

changes, and employee benefit programs to ensure accuracy and compliance. Lifecycle Documentation: Standardize and execute documentation processes for employee onboarding, internal transitions, and offboarding. HRIS Management: Maintain employee databases and continuously improve People Systems, including BambooHR, Greenhouse, and other technologies.

Compliance Policies: Oversee the development and regular updates of company HR policies, standard operating procedures, and local labor law compliance.